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CMS Price Transparency Data Hospital file updated: 2025-12-01

Physical therapy (manual therapy)

Facility: Atrium Health Cleveland

Billing Code: 97140 (CPT)

Pillar 1 · The BaseRate™ CompositeHow 1.00× Fair BaseRate Works: Raw price averages unfairly penalize hospitals in high-wage cities or trauma centers treating sicker patients. We adjust for local CMS hospital wage levels and patient complexity first. A 1.00× score means right at the fair price average, 0.85× means 15% cheaper than fair market, and 1.30× means 30% above fair market.Near Fair BaseRate Benchmark
$27Fair BaseRate (0.96× Market)
Position vs. 1.00× Fair Price4% Below Fair Price 1.00× (center of the bar) is the U.S. fair price average after accounting for local hospital wages and patient complexity. Left of center (<1.00×) is below fair price; right of center (>1.00×) is above fair price.

This hospital's typical commercial price is $26 compared to the $27 fair price benchmark.

Pillar 2 · VeriRate™ Data TrustHow VeriRate™ (0–100) Works: Hospitals are legally required to publish machine-readable price files, but some bury fake $0.01 numbers or omit cash discounts. VeriRate audits each file across 5 checks (hover any badge below to see what it tests).86/100 · Verified
86/100Hover Any Check Below to See How Prices Were Audited
File Completeness90Provenance (File Completeness): Checks whether the hospital published a complete, up-to-date machine-readable price file with valid CPT and MS-DRG billing codes instead of leaving blanks.
Price Logic88Coherence (Price Logic): Checks whether the hospital’s numbers make basic sense — e.g., self-pay cash price is lower than gross list price, with no fake $0.01 or $999,999 placeholder numbers.
Peer Alignment86Concordance (Peer Alignment): Checks whether reported prices sit in a realistic range compared to Medicare and nearby hospitals rather than wild 100× unit errors.
Clean Billing83Regularity (Clean Billing): Checks whether rates are structured consistently across procedures without erratic statistical spikes or hidden unbundled facility fees.
Real Cash Discount84Cash Honesty (Real Cash Discount): Checks whether the hospital offers a genuine self-pay cash discount that beats or matches commercial insurance rates instead of billing full sticker price.
Pillar 3 · Clinical Quality & ER SpeedChecks whether higher hospital prices actually buy better clinical quality — combining CMS Star Ratings, hospital safety scores, and emergency room wait times.Regional Quality Benchmark
CMS Star Rating3/5 StarsOfficial CMS Overall Hospital Quality Star Rating (1 to 5 stars) summarizing mortality, safety of care, readmissions, and patient experience.
Safety Score60/100Composite patient safety score (0–100) derived from CMS hospital-acquired infection rates (CLABSI, CAUTI, MRSA, C. diff), surgical complications, and HCAHPS surveys.
Typical ER WaitNo ER DataMedian minutes patients spent in the emergency department before leaving from the visit, as reported to CMS Timely and Effective Care.

3-Star CMS clinical quality rating paired with 0.96× fair market pricing.

The BaseRate · fair price high confidence
A fair price for this
$27
about 1.0× the $28 Medicare rate · typically $26–$34
modeled estimate · not a bill or quote
What this hospital charges insurers
$26
About the fair price
about $1 under the fair price · 0.9× Medicare
Medicare pays $28 Fair price $27 This hospital $26 Cash price $122 Hospital's list price $245

How we calculate the fair BaseRate →

How this hospital compares to other NC hospitals

One of the lower prices — 2 of 8 other NC hospitals charge more for the same procedure.

Cheapest $20 Priciest $27

Black dot = this hospital, among the 9 NC hospitals with a price for this procedure. Full list below.

Note: The cash price looks unusually high next to the insurance price — it may be the full list price, not a real cash discount. Call to confirm the self-pay rate.

A fair price for a Physical therapy (manual therapy) is about $27 (about 1.0× the $28 Medicare rate). Atrium Health Cleveland charges insurers about $26, or about $122 in cash — about the fair price. Located in Shelby, NC.

What each insurance company pays

Which insurers have negotiated a price with this hospital for this procedure — and which haven’t.

5 of 6 major insurers have a published price at this hospital

UnitedHealthcareBlue Cross Blue ShieldAetnaCignaHumana Kaiser Permanente

Crossed out = this hospital hasn’t published a negotiated price for that insurer for this procedure. It doesn’t necessarily mean they aren’t accepted — ask your insurer.

Insurance company Price range vs. Medicare
UnitedHealthcaremajor $21 - $131 76%
Blue Cross Blue Shieldmajor $44 - $100 159%
Aetnamajor $27 - $188 97%
Cignamajor $26 - $196 94%
Humanamajor $27 97%
Ambetter (Centene) $78 - $89 281%
AmeriHealth $21 - $34 76%
Health Net $108 390%
WellCare $21 - $35 76%
+ 16 smaller / regional plans $21 - $225
Excludes 3 rental-network / third-party entries (e.g. Multiplan, PHCS) — these are pricing networks, not insurers.

Self-Pay How to get the cash price

Insurance Before you use insurance

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Facility Profile & Credentials

  • Address: 201 E Grover St, Shelby, NC 28150
  • CMS Rating: 3 / 5 Stars
  • Ownership Type: Government - Hospital District or Authority
  • Hospital Type: Acute Care Hospitals

Other Procedures at Atrium Health Cleveland

Compare: Physical therapy (manual therapy) at other NC hospitals

Insurance negotiated median for the same procedure, sorted lowest first.

Inline Bill X-Ray & 501(r) Calculator 501(c)(3) Nonprofit · Free Care ≤200% FPL · AGB Cap 36.3%

Audit a Bill or Quote at Atrium Health Cleveland (Zero PHI Required)

CMS CCN: 340021
CPT 97140
Fair BaseRate™ $27
Medicare Rate $28
Self-Pay Cash $122
Insurer Median $26
Pre-filled with Atrium Health Cleveland’s charged/list benchmark
Screened against 2026 HHS Federal Poverty Guidelines
2026 FPL: $15,650 + $5,500 per additional person
Step 1 · 501(r) Charity Care Check 501(r) AGB Cap: $89 (274% FPL)

Statutory 501(r) AGB Cap Limits Bill to $89

At 274% FPL (201%–400% FPL tier), 26 U.S.C. § 501(r)(5) caps FAP-eligible bills at Amounts Generally Billed (36.3% of gross = $89).

Step 2 · Cash vs. Insurance Arbitrage Save $123 Paying Cash

Self-Pay Cash Rate ($122) Beats Your Bill

Atrium Health Cleveland's published 45 CFR § 180 self-pay cash rate is $122 (vs. $26 commercial insurer median). Ask billing to reclassify the visit to prompt-pay self-pay if it beats your deductible.

Step 3 · Fair BaseRate Target +$218 Above Fair BaseRate

Negotiate Toward $27 Fair BaseRate ($28 Medicare)

Your bill ($245) is $218 above the denoised Fair BaseRate ($27) and 8.8× the $28 Medicare rate.

1-Click Factual Dispute Summary: Copy a citation-backed benchmark memo (with CMS CCN, CPT code, Medicare reference, Fair BaseRate, and 26 U.S.C. § 501(r) calculations) to paste into patient-portal messages or billing appeals.
CMS Care Compare Public Quality Record

Clinical Quality, Patient Experience & Infection Benchmarks

CMS Overall3/5 Stars (3/5)

Source: CMS Hospital Care Compare. Clinical quality metrics summarize historical facility-wide cohorts and are not medical advice for individual care decisions.

Care-Setting Arbitrage, Bilateral SVD Insurer Leverage & Regional Alternatives

How to Pay Less Nearby: Freestanding Centers, Insurer Leverage & Outpatient Savings

45 CFR § 180 Primary-Source Lineage & Federal Verification Verified CMS CCN 340021

Verify the Raw Data: Official Hospital MRF, CMS Medicare.gov & Federal Filings

MRF Portal Indexed (CMS_45_CFR_180_FILING.json) Verify on CMS Medicare.gov (CCN 340021) ↗ CMS HCRIS Cost Reports ↗
Published MRF FileCMS_45_CFR_180_FILING.json
Publication / Vintage2025-12-01
Validated Rate RowsIndexed (CMS v3.0.0)
File Integrity DigestVerified · CCN 340021

Safe-Harbor Data Corrections: Parsed directly from public 45 CFR § 180 hospital filings, CMS Care Compare, and CMS HCRIS cost reports. Hospital compliance officers may submit updated MRF URLs or rate tables for verification.

Submit MRF Update Correction Policy